Be on the alert for abusive practices and scams

Watch out for visits or contacts from people who present themselves as Google employees that provide various types of support and image or data updates of any nature. We emphasize that these companies are not authorised to speak on behalf of Google and must present themselves as independent contractors.

We strongly advise that whenever you are approached on behalf of Google directly, please disregard such contact, be it for any reason such as those mentioned in the cases below:

  • Offer services/training on behalf of Google, for measuring metrics, digital media, reporting on digital trends/new digital platforms and new business trends; media advice, etc.;
  • Making promises that are incompatible with the regular operation of Google services, such as ensuring prominent placement on any Search, Google Street View or Google Maps;
  • Pressuring the contracting party with continuous telemarketing phone calls or threats to remove content from Google platforms.

It is important to note that Google does not employ photographers or agencies. These professionals are part of independent entities and all negotiations are carried out without Google's interference or participation.

User safety is of major concern to us. For that reason, we restrict the use of Google brands and its platforms. No entity is authorised to:

  • Use the Google brand, such as the Street View icon, seal and/or logo on company vehicles;
  • Use the Google brands, Google Maps and Street View, or other Google trademarks or the like in a domain name;
  • Use the Google brands, Google Maps and Street View, or other Google trademarks or the like on clothing items (uniforms, etc.);
  • Use the Google, Google Maps and Street View brands, or any other Google trademark or the like, on their Google Business Profile;
  • Use any Google trademarks, in a way that suggests that Google endorses a specific product or service.