Turn local online searches into new customers – even if you don’t have a
shopfront. Show your credentials and service area, offer bookings and communicate
directly with customers to build trust.
Connect with customers looking for your services
Highlight your services
List your services so that customers see your expertise right away. Even show photos of past work and the people who make up your business.
Stand out with credentials
Share how long you’ve been in business and stand out when customers search for the services that you offer on Google.
Deliver quotes quickly
Receive and respond to quote requests, giving customers comparing services the info that they need sooner.
Simplified scheduling
Allow customers to book in-person or online services directly from your profile.
“Our Google Business Profile is one of the main places where people find us, with over 40% of our leads coming directly through there. The other 60% are word of mouth, and most of them will have visited our Google Business Profile before getting in touch.”
Donna Evans-Founder and business owner, She Moves
“Being a new face in the area, Google Business Profile helped to introduce my business to the neighbourhood.”
Syreeta Levy-Founder and owner, Levy & Co.
Show the best of your business
Reach more customers in three simple steps, with your free Business Profile.
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Claim
Create a Business Profile, or manage an existing profile on Search and Maps
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Personalise
Add hours, photos and other details and get discovered by customers near you
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Manage
Share updates, respond to reviews and connect with customers on Google
Your questions, answered
Yes, you can have a profile if your business doesn’t have a physical address as long as you make in-person contact with customers. You can also have a profile if you’re a hybrid business that serves customers at your business address and visits or delivers directly to customers. You may also have a profile if you’re a service-area business that visits or delivers to customers directly, but doesn’t serve customers at its business address, like a plumber or cleaning service.
Learn how to claim and verify your profile if you’re a service-area business
You can show that you offer both in-person and online services on your Business Profile using attributes.
Yes, you can respond to reviews when you’re signed into your account. When you reply to a review, your response appears below your customer’s review on Google Search and Maps under the label ‘Response from the owner’.